Privacy Policy

When you use selimpapers.com, we may collect the following types of information:

**Personal Information:** Name, email address, phone number, and delivery/billing address when you create an account or place an order.

**Payment Information:** Credit/debit card numbers, bKash, Nagad, or Rocket account details — processed securely through our payment partners and not stored on our servers.

**Usage Data:** Browser type, IP address, pages visited, time spent on pages, and other diagnostic data collected automatically through cookies and analytics tools.

We use the information we collect for the following purposes:

To process and fulfill your orders, including delivery and payment processing.

To communicate with you about your orders, account activity, and customer service inquiries.

To improve our website, products, and services based on your feedback and usage patterns.

To send promotional emails and marketing communications about new products, offers, and events — you may opt out at any time by clicking the unsubscribe link in any email.

To detect, prevent, and address fraudulent activity and ensure the security of our platform.

We do not sell your personal information to third parties. However, we may share your information with:

**Delivery Partners:** To fulfill and deliver your orders, we share necessary details (name, phone number, address) with our delivery partners.

**Payment Gateways:** Payment information is shared with our secure payment processing partners to complete transactions.

**Legal Requirements:** We may disclose your information if required by law, court order, or governmental regulation in the People's Republic of Bangladesh.

We take the security of your personal information seriously and implement the following measures:

SSL encryption across all pages to protect data transmitted between your browser and our servers.

Secure, access-controlled servers with industry-standard firewall protection.

PCI-compliant payment processing — we never store your full card or mobile financial services details on our servers.

Regular security audits and vulnerability assessments to identify and address potential risks.

We use cookies and similar technologies to enhance your browsing experience:

**Essential Cookies:** Required for core functionality such as maintaining your shopping cart and login session.

**Analytics Cookies:** Help us understand how visitors interact with our website, enabling us to improve performance and user experience.

**Marketing Cookies:** Used to deliver personalized advertisements and measure campaign effectiveness. These are optional and can be disabled.

You can manage your cookie preferences through your browser settings at any time. Disabling essential cookies may affect certain functionalities of the website.

You have the following rights regarding your personal data:

**Access:** Request a copy of the personal data we hold about you.

**Correction:** Request correction of inaccurate or incomplete personal data.

**Deletion:** Request deletion of your personal data, subject to legal retention requirements.

**Opt-Out:** Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

To exercise any of these rights, please contact us through our website or email at support@selimpapers.com.

We retain your information for as long as necessary to fulfill the purposes outlined in this policy:

**Order Data:** Retained for 5 years in compliance with Bangladeshi tax and commercial regulations.

**Account Data:** Retained for as long as your account remains active.

**Account Deletion:** Upon account deletion request, your personal data will be securely deleted within 30 days, except where retention is required by law.

Selim Papers does not knowingly collect personal information from children under the age of 13. Our website and services are intended for individuals who are 13 years of age or older. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you via email or by posting a prominent notice on our website prior to the changes taking effect. Your continued use of selimpapers.com after any modifications to this policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.